Outsourcing
Partner
We offer customised solutions and advanced services to improve our customers’ productivity, efficiency, flexibility and competitiveness.
RESPONSIBLE FOR RESULTS
High standards and accurate process management make Gi BPO a reliable partner that acts according to ethical and transparent methodologies and ways of working.
Gi BPO actively listens to clients’ needs, defining every project with a results-oriented approach.
OUR SPECIALISATIONS
LOGISTICS & INDUSTRIAL
SOLUTIONS
Gi BPO focuses on the development of solutions for industrial processes, logistics, quality, supply chain, etc., through continuous improvement processes, Lean Six Sigma, process optimization, flexibility support, speed and quality, within a labor/commercial/contractual framework of legal and physical security (Covid-19).
We offer solutions to our clients by implementing policies of CONTROL, PRODUCTIVITY, and QUALITY beyond the excellence of services’ provision with a focus on quality at lowest cost.
Services offered
- Warehouse management
- Supply chain management
- Production management
- Quality audit
- Packaging
- Picking, packing, copacking
- Loading/unloading
BACK OFFICE & DIGITAL
SOLUTIONS
Our back office division has demonstrated efficiency in reducing operating costs and improving service quality and lowering operational risk thanks to our extensive knowledge in the implementation of operating models and the latest technology. We work for sectors such as: financial, energy, insurance, telecommunications and Public Administration.
We provide several service centers
- Back Office
- Legal Services and Compliance
- Front Office and Contracting
- Voice Solutions
FIELD MARKETING & SALES
SOLUTIONS (C2C)
Our Field Marketing services provide outsourced activities on behalf of trade and retail clients, aimed at the omnichannel development of product and service sales, the off/online diffusion of the brand image, and optimization of sales areas.
Gi Group’s specialized service companies develop turnkey solutions, starting from the sharing of objectives with clients and the support of dedicated teams, until the results are delivered.
Our strengths: design capacity, nationwide operations without subcontracting, recruitment, direct hiring, training and management of personnel in the field, creativity, production and logistics of communication materials, and measurement and reporting of results using advanced technology applications.
We specialize in
- Field Force Management
- Sales Promotion
- Merchandising and Point of Sale Inventories
- Data collection
- On field & online Events
- Social & Consumer Campaign
- Market research & Business Intelligence
AUXILIARY
SERVICES & FACILITIES
Professional solutions to convert fixed costs into variable costs thanks to optimal Workforce management.
We offer
- Reception & guest services
- Leisure & culture services
- Human capital management
- HR Outsourcing
OUR OPERATING MODEL IS BASED ON 3 PILLARS
RESPONSIBILITY
FOR THE RESULTS
OF THE OUTSOURCED SERVICES
in order to obtain higher
efficiency and flexibility
PROCESS TRANSACTIONS
AT A LOWER
UNIT COST
thanks to technology
and economies of scale
A LEAN MODEL WHICH PROVIDES
HIGH QUALITY
CUSTOMER EXPERIENCE
greater process control
and cost transparency
OUR PRESENCE
OUR CUSTOMERS
