With Gi BPO, you outsource more than tasks.

Your #ResultsDriven Outsourcing Partner

You gain a strategic partner accountable for outcomes through custom-built, high-performance solutions that enhance productivity, flexibility, and operational control.

BUILT FOR RESULTS

We don’t just support operations – we take full responsibility for delivering the results you expect.
Through agile delivery models, automation at scale, and performance-based billing, we help you reduce cost, increase quality, and stay in control.
From day one, you gain the tools, talent, and structure to drive performance and scale faster.

1,000+

clients

600+

experts

10+

countries

STRUCTURED BY FUNCTION
TO DELIVER ACROSS INDUSTRIES

Logistics
& Manufacturing

From warehouse to production line, we take responsibility for your operational flow.
Our focus: control, performance, and cost-efficiency.

Back Office
& Digital

Administrative processes become faster and more reliable through automation, compliance, and human oversight – lowering costs and boosting visibility.

Field Marketing
& Sales

Your brand is activated where it matters most – in-store, on the street, and online – to drive visibility, ensure compliance, and deliver measurable sales results.

A STRUCTURED PATH TO PERFORMANCE

Understand & Optimise

We analyse your processes to uncover inefficiencies, risks, and cost-saving opportunities.

Define What Matters

Scope, performance targets, and success metrics are set, to align with your business priorities.

Plan for Impact

A shared roadmap with volumes, KPIs, and tracking systems ensures transparency and
adaptability.

Activate & Scale

Skilled teams, smart tools, and flexible structures are deployed to evolve with your needs.

Refine & Evolve

Ongoing reviews and data-led improvements sharpen operations and keep you ahead of the curve.

FROM OUR EXPERTS

Key Steps for Implementing BPO in Your Company

Discover how to successfully implement Business Process Outsourcing (BPO) in your company. Learn how to define processes, set priorities, engage teams, and choose the right provider to boost efficiency and focus on results.

What is BPO – Business Process Outsourcing

Learn what Business Process Outsourcing (BPO) is, its main advantages, and which services can be outsourced. Discover how to choose the right BPO partner and why Gi BPO is #ResultsDriven.

Taking a Gemba Walk to boost productivity and uncover hidden talent

Find out how Gi BPO leverages Gemba Walks – a core lean-management practice – in order to spot inefficiencies, engage employees, and reveal hidden leadership potential. Discover the real-world benefits of on-site observation, rapid problem-solving, and win-win-win outcomes for clients, employees, and businesses.

Automating the Future: why Hyper-Automation is essential for your business

Find out how hyper-automation can revolutionise your business. Free yourself from repetitive tasks and reduce costs by 30-35% by integrating RPA and AI. Gi BPO can guide you through this transformation.

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