With Gi BPO, you outsource more than tasks.

Your #ResultsDriven Outsourcing Partner

You gain a strategic partner accountable for outcomes through custom-built, high-performance solutions that enhance productivity, flexibility, and operational control.

BUILT FOR RESULTS

We don’t just support operations – we take full responsibility for delivering the results you expect.
Through agile delivery models, automation at scale, and performance-based billing, we help you reduce cost, increase quality, and stay in control.
From day one, you gain the tools, talent, and structure to drive performance and scale faster.

1,000+

clients

600+

experts

10+

countries

STRUCTURED BY FUNCTION
TO DELIVER ACROSS INDUSTRIES

Logistics
& Manufacturing

From warehouse to production line, we take responsibility for your operational flow.
Our focus: control, performance, and cost-efficiency.

Back Office
& Digital

Administrative processes become faster and more reliable through automation, compliance, and human oversight – lowering costs and boosting visibility.

Field Marketing
& Sales

Your brand is activated where it matters most – in-store, on the street, and online – to drive visibility, ensure compliance, and deliver measurable sales results.

A STRUCTURED PATH TO PERFORMANCE

Understand & Optimise

We analyse your processes to uncover inefficiencies, risks, and cost-saving opportunities.

Define What Matters

Scope, performance targets, and success metrics are set, to align with your business priorities.

Plan for Impact

A shared roadmap with volumes, KPIs, and tracking systems ensures transparency and
adaptability.

Activate & Scale

Skilled teams, smart tools, and flexible structures are deployed to evolve with your needs.

Refine & Evolve

Ongoing reviews and data-led improvements sharpen operations and keep you ahead of the curve.

FROM OUR EXPERTS

Taking a Gemba Walk to boost productivity and uncover hidden talent

Gemba (from the Japanese for “the place where work is carried out”) Walks are an important tool in the kaizen (continuous development) lean management toolbox that Gi BPO specialists use in order to identify inefficiencies in their clients’ operations and develop solutions for addressing them. Sometimes they also reveal undiscovered talent, along the way.

Automating the Future: why Hyper-Automation is essential for your business

Find out how hyper-automation can revolutionise your business. Free yourself from repetitive tasks and reduce costs by 30-35% by integrating RPA and AI. Gi BPO can guide you through this transformation.

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